COVID-19 Update – Yes we are open. Our rooms and processes have been modified to ensure your safety. Please click here to learn more.

Main Location 31 Normanby ST, Brighton 3186
Main Location 31 Normanby ST, Brighton 3186
Contact

FAQ

General Information

Yes, Mr Harry Clitherow and Mr Brendan Soo will see both TAC and Workcover cases.

Our surgeons operate at a number of different hospitals. Please see your surgeon’s individual page to find out where they perform surgery.

Our surgeons consult at a number of different locations. Please see your surgeon’s individual page to find out where they consult.

You can contact your surgeon’s rooms by phone to organise an appointment. You can also complete an online enquiry and one of the surgeon’s staff will contact you by the next working day to arrange an appointment.

For Patients

Please remember to bring the following to your appointment:

  • A current referral from your General Practitioner, Physician or other specialist
  • Medicare Card or DVA Card details
  • Private Insurance Health Fund details
  • If you have had surgery elsewhere, please bring a copy of your operation report
  • Workcover and TAC patients must bring a claim number and approval letter to their initial consultation. Without these the individual must settle the account on the day of the appointment.

Please arrive 10-15 minutes prior to your first appointment. You may also be asked to fill out a health questionnaire contact our staff if you have any questions regarding what to bring along to your appointment.

Please telephone the office as soon as possible so that we can offer your appointment time to another patient on our waiting list. Cancellation fees may apply if less than 24 hours’ notice is given, however we understand that circumstances beyond a patient’s control do happen, and we will use our discretion in charging this fee.

We recognise that your time is valuable and make every effort to keep to schedule, however occasionally emergencies occur or patients require a little more time. We strive to make every patient’s experience comfortable and efficient.

There is a fee for your consultation that needs to be paid on the day. Our friendly administration staff will advise you of the cost of your initial consultation at the time of booking. If you have a current referral from a GP or a medical specialist, you may be able entitled to a rebate from Medicare, usually paid directly into your bank account.

If your surgeon recommends surgery, an estimate of the surgical fee will be provided to you in writing.

Please note it is not possible for administration staff to provide surgical estimates prior to consultation with your surgeon, as your surgeon must provide the relevant Medicare Benefits Schedule item numbers for your specific surgery.

For Doctors/Referrers

We accept digital referrals. Please ensure that patient contact numbers are listed on the referral. Each surgeon has their own specific contact details:

  • A/Prof Simon Bell – Fax: 9592 9612 – Argus enabled
  • Mr Brendan Soo – Fax: 03 8678 1121 – Argus & HeathLink
  • Mr Harry Clitherow – Fax: 9419 7577 – Argus & HealthLink preferred

Referrals can also be posted to our main rooms: Melbourne Shoulder & Elbow Centre, 31 Normanby Street, Brighton VIC 3186

All surgeons in the practice will see urgent referrals. If the surgeon you have been referred to is not available for any reason, your referral will be passed to another surgeon in the practice who is able to assess you in a timely manner. Please contact the individual surgeon you wish to see for further information regarding this.